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Concierge: pay, job outlook and how to become one

Updated October 28, 2026. Based on U.S. Bureau of Labor Statistics and O*NET data. Published by Humblebee.

$38,950median pay per year, or $18.73 an hour, May 2025[1]
  1. $31,620lowest 10% earn less
  2. $35,66025th percentile
  3. $38,950median
  4. $47,35075th percentile
  5. $57,570top 10% earn more
Middle half of workers in the inner band[5]Median for all US jobs, $50,980[2]

Concierges earned a median of $38,950 a year in May 2025[1], which is below the $50,980 median for all occupations[2]. Jobs are projected to grow more slowly than the average for all occupations[3][4].

Job growth, 2025–35
+2.6%[3]
Openings per year
6,900[6]
Typical entry education
High school diploma or equivalent[7]

How much do concierges make?

The median pay for a concierge was $38,950 a year, or $18.73 an hour, in May 2025[1]. Half of workers earned more and half earned less. The average was $42,510 a year, or $20.44 an hour[8]. The median for all US occupations was $50,980[2], so the typical concierge earned less than the typical US worker.

Pay spreads out across the field. Here are the percentile wages:

Measure Annual Hourly
10th percentile[5][9] $31,620 $15.20
25th percentile[5][9] $35,660 $17.15
Median[1] $38,950 $18.73
75th percentile[5][9] $47,350 $22.76
90th percentile[5][9] $57,570 $27.68

A percentile is a boundary. The lowest-paid 10% of concierges earned less than $31,620[5], and BLS does not publish a starting salary[10].

These figures cover wage and salary workers. They leave out the self-employed and do not include bonuses or the cost of benefits such as health insurance[11]. About 49,240 people held these wage and salary jobs[12].

Pay by state and city

Hawaii had the highest median pay for concierges at $60,090[13]. New York came next at $57,570, then Rhode Island at $54,850[13]. Oklahoma had the lowest published state median at $29,930[13].

Among metro areas with at least 100 jobs, Kahului-Wailuku, HI had the highest median at $63,430[14]. Urban Honolulu, HI followed at $56,200, and New York-Newark-Jersey City, NY-NJ at $51,190[14].

New York had the most concierge jobs at 6,040[15]. Florida had 5,380 and California had 5,150[15]. Among metro areas, New York-Newark-Jersey City, NY-NJ had 7,630 jobs, and Washington-Arlington-Alexandria, DC-VA-MD-WV had 4,650[16].

Show median pay in 46 states and DC
StateMedian per yearJobs
Hawaii[13]$60,090510
New York$57,5706,040
Rhode Island$54,850n/a
Wyoming$52,06050
Washington$47,3301,320
Colorado$46,720580
Vermont$45,61090
Maine$45,330110
California$43,5605,150
Connecticut$40,550400
Wisconsin$40,460260
Massachusetts$40,120n/a
Iowa$40,08070
Maryland$39,9501,130
Pennsylvania$39,5602,160
New Hampshire$38,950120
Oregon$38,700420
Utah$38,550250
District of Columbia$38,2303,000
Virginia$38,0502,170
New Jersey$37,7402,650
Montana$37,52050
Arizona$37,460420
Illinois$36,9001,460
Minnesota$36,880n/a
Nevada$36,8201,110
Texas$36,0702,600
Michigan$35,740900
New Mexico$35,74050
Florida$35,6605,380
Ohio$35,660590
Mississippi$35,360130
Kansas$35,340110
Tennessee$35,320460
West Virginia$35,13040
North Carolina$34,780660
Idaho$34,760250
Indiana$34,160250
South Carolina$34,110580
Georgia$33,9601,440
Missouri$33,280500
Delaware$32,42040
Kentucky$31,390420
Arkansas$31,34090
Louisiana$31,340320
Alabama$30,120300
Oklahoma$29,930430

How to become a concierge

The path into this job is short on paper. BLS lists no related work experience as typical[7].

BLS names these useful qualities: communication, customer service, interpersonal skills, organization and problem solving[22][23][24][25][26]. The facts do not give a length of training in months or a license requirement.

What concierges do

Concierges help guests at a hotel, apartment building or office building with personal services[27]. Typical tasks include:

Workers report titles such as Hotel Concierge, Club Concierge, Chef Concierge and Guest Service Agent[29].

Where they work

Concierges usually work indoors, often at a front desk or similar spot, with frequent contact with people. Some work as part of a team[30]. Real estate was the largest employer in 2025 at 22% of concierges[31]. Most concierges work full time, and shifts can include evenings, weekends and holidays[32]. About 1.7% were self-employed in 2025[33].

Job outlook

BLS projects concierge employment to grow 2.6% from 2025 to 2035[3]. That is from about 50,200 to 51,500 jobs, a gain of 1,300[3]. Employment in all occupations is projected to grow 3.5%[4]. The projection counts include self-employed workers, while the pay data count wage and salary jobs only[3][12].

BLS projects about 6,900 openings a year on average[6]. Openings include jobs that come up when people retire or switch occupations, not only new jobs[6]. Each year, 5.3% of concierges leave the labor force and 8.1% move to a different occupation[34].

Is it a good fit?

The facts describe a job with a low barrier to entry. A high school diploma or equivalent is typical, with training on the job[7]. Pay is below the all-occupations median[1][2], and growth is slower than the all-occupations rate[3][4]. Even so, about 6,900 openings a year are projected[6]. The work is built around talking with guests often and handling their requests[28][30]. Pay differs by place, so check your own state and city above[13][14].

Related occupations from O*NET, with BLS median pay and projected growth[35].

Frequently asked questions

How much does a concierge make an hour?
The median was $18.73 an hour in May 2025, and the average was $20.44 an hour[1][8].
What education do you need to be a concierge?
A high school diploma or equivalent is typical, with on-the-job training after hiring[7][17][21].
What is the highest paying state for concierges?
Hawaii had the highest median at $60,090, followed by New York at $57,570[13].
Is concierge a growing job?
BLS projects 2.6% growth from 2025 to 2035, slower than the 3.5% for all occupations, with about 6,900 openings a year[3][4][6].

Facts and sources

  1. BLS OEWS, May 2025: the median wage for Concierges in the US was $38,950 per year and $18.73 per hour. Half of workers earned more and half earned less. BLS OEWS, May 2025
  2. BLS OEWS, May 2025: the median annual wage for all occupations in the US was $50,980. BLS OEWS, May 2025
  3. BLS Employment Projections: employment of Concierges is projected to grow 2.6% from 2025 to 2035, from about 50,200 to 51,500 jobs (a change of +1,300). These counts include self-employed workers. BLS Employment Projections
  4. BLS Employment Projections: employment in all occupations is projected to grow 3.5% from 2025 to 2035. BLS Employment Projections
  5. BLS OEWS, May 2025, annual wage percentiles for Concierges: 10th percentile $31,620, 25th percentile $35,660, 75th percentile $47,350, 90th percentile $57,570. The 10th percentile means 10% of workers earned less. BLS OEWS, May 2025
  6. BLS Employment Projections: about 6,900 openings for Concierges are projected each year, on average, from 2025 to 2035. Openings include jobs that open when workers retire or move to other occupations, not only new jobs. BLS Employment Projections
  7. BLS Employment Projections, typical path into Concierges: education needed for entry: High school diploma or equivalent; work experience in a related occupation: None; typical on-the-job training: Moderate-term on-the-job training. BLS Employment Projections
  8. BLS OEWS, May 2025: the mean (average) wage for Concierges was $42,510 per year and $20.44 per hour. BLS OEWS, May 2025
  9. BLS OEWS, May 2025, hourly wage percentiles for Concierges: 10th percentile $15.20, 25th percentile $17.15, 75th percentile $22.76, 90th percentile $27.68. BLS OEWS, May 2025
  10. BLS OEWS FAQ: a percentile wage is a boundary. The median (50th percentile) separates the highest-paid 50% from the lowest-paid 50% of workers in the occupation. OEWS publishes percentile wages, not a starting salary. BLS OEWS, May 2025
  11. BLS OEWS FAQ: OEWS covers part-time and full-time workers paid a wage or salary. It does not cover the self-employed, owners and partners in unincorporated firms, household workers or unpaid family workers. OEWS wages do not include nonproduction bonuses or employer costs of benefits such as health insurance or retirement contributions. BLS OEWS, May 2025
  12. BLS OEWS, May 2025: about 49,240 people were employed as Concierges in the US (wage and salary jobs, not counting self-employed workers). BLS OEWS, May 2025
  13. Median annual wage for Concierges in every state with published data, May 2025 (table on this page). BLS OEWS, May 2025
  14. BLS OEWS, May 2025, metro areas with the highest median annual wage for Concierges (areas with at least 100 jobs): Kahului-Wailuku, HI $63,430; Urban Honolulu, HI $56,200; New York-Newark-Jersey City, NY-NJ $51,190; Providence-Warwick, RI-MA $49,130; Seattle-Tacoma-Bellevue, WA $47,830; Bridgeport-Stamford-Danbury, CT $47,320; Denver-Aurora-Centennial, CO $46,710; San Francisco-Oakland-Fremont, CA $46,120. BLS OEWS, May 2025
  15. BLS OEWS, May 2025, states with the most Concierges jobs: New York 6,040; Florida 5,380; California 5,150; District of Columbia 3,000; New Jersey 2,650. BLS OEWS, May 2025
  16. BLS OEWS, May 2025, metro areas with the most Concierges jobs: New York-Newark-Jersey City, NY-NJ 7,630 (median $51,190); Washington-Arlington-Alexandria, DC-VA-MD-WV 4,650 (median $38,810); Los Angeles-Long Beach-Anaheim, CA 2,460 (median $43,560); Miami-Fort Lauderdale-West Palm Beach, FL 2,140 (median $35,870); Orlando-Kissimmee-Sanford, FL 1,290 (median $35,670); Chicago-Naperville-Elgin, IL-IN 1,210 (median $37,440). BLS OEWS, May 2025
  17. Occupational Outlook Handbook, How to Become One. BLS Occupational Outlook Handbook
  18. O*NET 39-6012.00 survey of workers (22 respondents), education level they say is required: High School Diploma or the equivalent (such as a GED) 45%, Some College Courses 27%, Post-Secondary Certificate 9%, Bachelor's Degree 9% (levels under 5% not listed). O*NET OnLine
  19. Occupational Outlook Handbook, How to Become One: Education. BLS Occupational Outlook Handbook
  20. Occupational Outlook Handbook, How to Become One: Education. BLS Occupational Outlook Handbook
  21. Occupational Outlook Handbook, How to Become One: Training. BLS Occupational Outlook Handbook
  22. Occupational Outlook Handbook, How to Become One: Important Qualities. BLS Occupational Outlook Handbook
  23. Occupational Outlook Handbook, How to Become One: Important Qualities. BLS Occupational Outlook Handbook
  24. Occupational Outlook Handbook, How to Become One: Important Qualities. BLS Occupational Outlook Handbook
  25. Occupational Outlook Handbook, How to Become One: Important Qualities. BLS Occupational Outlook Handbook
  26. Occupational Outlook Handbook, How to Become One: Important Qualities. BLS Occupational Outlook Handbook
  27. O*NET description of Concierges. O*NET OnLine
  28. O*NET task list for Concierges. O*NET OnLine
  29. O*NET 39-6012.00 sample job titles reported by workers: Activities Concierge, Chef Concierge, Club Concierge, Concierge, Conference Concierge, Front Desk Agent, Guest Service Agent, Hotel Concierge. O*NET OnLine
  30. Occupational Outlook Handbook, Work Environment. BLS Occupational Outlook Handbook
  31. BLS Occupational Outlook Handbook, largest employers of concierges in 2025: Real estate 22%. BLS Occupational Outlook Handbook
  32. Occupational Outlook Handbook, Work Environment: Work Schedules. BLS Occupational Outlook Handbook
  33. BLS Employment Projections: 1.7% of Concierges were self-employed in 2025. BLS Employment Projections
  34. BLS Employment Projections, 2025-35 annual average for Concierges: 5.3% of workers leave the labor force each year and 8.1% move to a different occupation. BLS Employment Projections
  35. Related occupations (O*NET) with BLS pay, growth and entry education. O*NET OnLine

Notes are for reading the data only. They are not facts and cannot be cited: use the wage_scope and percentile_meaning facts instead. OEWS employment (jobs in May 2025) and Employment Projections employment (2025, includes self-employed) are different measures and can differ. O*NET education shares come from a small survey of workers in the occupation, not from all workers.

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. CareerFacts has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.