All careers › First-Line Supervisors of Gambling Services Workers
Floor supervisor: pay, job outlook and how to become one
- $41,400lowest 10% earn less
- $51,34025th percentile
- $63,820median
- $75,77075th percentile
- $84,750top 10% earn more
A floor supervisor, officially a first-line supervisor of gambling services workers, had a median pay of $63,820 a year in May 2025[1]. Jobs are projected to grow 3.5% from 2025 to 2035, the same rate as all occupations[2][3].
- Job growth, 2025–35
- +3.5%[2]
- Openings per year
- 2,600[6]
- Typical entry education
- High school diploma or equivalent[7]
How much do floor supervisors make?
The median pay for First-Line Supervisors of Gambling Services Workers was $63,820 a year, or $30.68 an hour[1]. Half of workers earned more and half earned less[1]. The average (mean) was $64,830 a year, or $31.17 an hour[8]. For all occupations in the US, the median annual wage was $50,980[5].
Pay varies a lot within the job. The lowest-paid 10% earned less than $41,400 a year, and the highest-paid 10% earned more than $84,750[4]. The 25th percentile was $51,340 and the 75th was $75,770[4]. A percentile is a boundary line. BLS publishes these boundaries, not a starting salary[9].
Hourly, the 10th percentile was $19.90 and the 90th was $40.75[10].
These figures cover about 26,010 wage and salary workers[11]. They leave out the self-employed, nonproduction bonuses and the cost of benefits such as health insurance[12].
Pay by state and city
Among the 39 states with published data, Washington had the highest median at $77,350 a year, followed by Oregon at $76,960 and Alaska at $76,340[13]. Nevada had the most jobs at 5,590, followed by California with 3,010 and Oklahoma with 1,160[14]. Nevada's median was $66,680[13].
Among metro areas with at least 100 jobs, Seattle-Tacoma-Bellevue, WA had the highest median at $80,920, followed by San Diego-Chula Vista-Carlsbad, CA at $75,930[15]. The Las Vegas-Henderson-North Las Vegas, NV area had the most jobs at 4,760, with a median of $67,320[16]. Atlantic City-Hammonton, NJ came next with 1,080 jobs[16].
Show median pay in 39 states
| State | Median per year | Jobs |
|---|---|---|
| Washington[13] | $77,350 | 910 |
| Oregon | $76,960 | 150 |
| Alaska | $76,340 | 90 |
| New York | $74,530 | 560 |
| Maryland | $74,160 | 600 |
| Colorado | $69,070 | 250 |
| Arizona | $69,050 | 580 |
| California | $68,010 | 3,010 |
| Nevada | $66,680 | 5,590 |
| Rhode Island | $66,660 | 100 |
| Florida | $64,980 | 1,140 |
| Illinois | $64,620 | 510 |
| New Jersey | $64,210 | 1,120 |
| Pennsylvania | $63,200 | 700 |
| Michigan | $62,090 | 1,000 |
| Missouri | $62,050 | 370 |
| Indiana | $61,680 | 700 |
| Delaware | $60,370 | 110 |
| New Mexico | $60,140 | 170 |
| Maine | $59,440 | 30 |
| West Virginia | $59,210 | 270 |
| New Hampshire | $59,000 | 70 |
| Oklahoma | $58,900 | 1,160 |
| Mississippi | $58,010 | 1,030 |
| Arkansas | $57,890 | 110 |
| Kentucky | $57,830 | 50 |
| Kansas | $57,570 | 150 |
| Louisiana | $57,560 | 610 |
| Wisconsin | $56,670 | 150 |
| Ohio | $55,680 | 330 |
| Texas | $54,340 | 190 |
| Iowa | $52,820 | 370 |
| Minnesota | $52,490 | 770 |
| Alabama | $51,760 | 80 |
| North Dakota | $49,900 | 220 |
| Montana | $48,300 | 860 |
| South Carolina | $47,750 | 60 |
| South Dakota | $47,720 | 60 |
| Nebraska | $43,610 | 100 |
How to become a floor supervisor
The OOH profile used for training details covers a wider group of gambling occupations, so its text describes more than this one job[17].
- First: finish high school or get an equivalent. BLS lists a high school diploma or equivalent as the typical entry education[7].
- Next: gain related work experience. BLS lists less than 5 years in a related occupation, with no typical on-the-job training[7]. Supervisors usually have several years of experience in a casino or other gambling establishment[18].
- Then: move up. Dealers may advance to supervisor, and slot or table games supervisors may later become managers[19].
Workers in these jobs need a license from a state agency that regulates gambling, such as a casino control board or gambling commission[20]. Supervisor licensing rules may differ from those for dealers[20]. Candidates must show photo identification and pay a fee, and they typically also pass a background check and a drug test[20]. Age rules vary by state[21].
In an O*NET survey of 30 workers, 48% said a high school diploma or equivalent is required, 17% said some college courses and 12% said a post-secondary certificate[22].
What floor supervisors do
Floor supervisors directly oversee the people working in assigned gambling areas[23]. Typical tasks reported to O*NET include:
- Watching games to make sure house rules and regulations are followed and service is prompt and polite[24].
- Watching players for signs of cheating and telling security staff about suspected cases[24].
- Handling paperwork for money transactions[24].
- Resolving customer complaints[24].
- Making small fixes to slot machines, such as clearing jams[24].
- Explaining the rules of the games and the betting limits to patrons[24].
- Checking that jackpots are paid promptly[24].
Job titles in the field include pit boss, slot shift supervisor and casino shift manager[25].
Where they work
Casino hotels were the largest employer of gambling services workers in 2025, at 34%[26]. Supervisors and managers may spend a little time in an office, but they often walk the floor to monitor activity[27]. Casinos are usually open around the clock every day, and employees are often scheduled on nights, weekends and holidays[28]. Most work full time, though part-time work is common[28].
The setting can bring secondhand smoke in states where casinos are exempt from indoor smoking laws, and noise from machines, tables and customers[29][30].
Job outlook
BLS projects employment to grow 3.5% from 2025 to 2035, from about 27,200 to 28,100 jobs[2]. Employment in all occupations is projected to grow 3.5% as well[3]. Those counts include self-employed workers, who were 2.7% of the group in 2025[2][31].
BLS expects about 2,600 openings a year on average[6]. Openings include jobs created when people retire or change occupations, not only new jobs[6]. Each year, 3.2% of workers leave the labor force and 5.6% move to a different occupation[32].
Is it a good fit?
The pay is above the all-occupation median, and the typical entry education is a high school diploma[1][5][7]. The path leans on experience in a gambling establishment and a state license with a background check[7][20][18]. The field is small, with about 26,010 wage and salary jobs, and Nevada has the most of them[11][14]. Growth matches the all-occupation rate[2][3]. The work often involves nights, weekends and holidays[28].
Frequently asked questions
- How much does a floor supervisor make an hour?
- The median was $30.68 an hour in May 2025, and the average was $31.17[1][8]. The 10th percentile was $19.90 and the 90th was $40.75[10].
- What education do you need to be a gambling floor supervisor?
- BLS lists a high school diploma or equivalent as the typical entry education, with less than 5 years of related experience[7].
- Do gambling supervisors need a license?
- Gambling workers need a license from a state agency that regulates gambling, and requirements for supervisors may differ from those for dealers[20].
Facts and sources
- BLS OEWS, May 2025: the median wage for First-Line Supervisors of Gambling Services Workers in the US was $63,820 per year and $30.68 per hour. Half of workers earned more and half earned less. BLS OEWS, May 2025
- BLS Employment Projections: employment of First-Line Supervisors of Gambling Services Workers is projected to grow 3.5% from 2025 to 2035, from about 27,200 to 28,100 jobs (a change of +1,000). These counts include self-employed workers. BLS Employment Projections
- BLS Employment Projections: employment in all occupations is projected to grow 3.5% from 2025 to 2035. BLS Employment Projections
- BLS OEWS, May 2025, annual wage percentiles for First-Line Supervisors of Gambling Services Workers: 10th percentile $41,400, 25th percentile $51,340, 75th percentile $75,770, 90th percentile $84,750. The 10th percentile means 10% of workers earned less. BLS OEWS, May 2025
- BLS OEWS, May 2025: the median annual wage for all occupations in the US was $50,980. BLS OEWS, May 2025
- BLS Employment Projections: about 2,600 openings for First-Line Supervisors of Gambling Services Workers are projected each year, on average, from 2025 to 2035. Openings include jobs that open when workers retire or move to other occupations, not only new jobs. BLS Employment Projections
- BLS Employment Projections, typical path into First-Line Supervisors of Gambling Services Workers: education needed for entry: High school diploma or equivalent; work experience in a related occupation: Less than 5 years; typical on-the-job training: None. BLS Employment Projections
- BLS OEWS, May 2025: the mean (average) wage for First-Line Supervisors of Gambling Services Workers was $64,830 per year and $31.17 per hour. BLS OEWS, May 2025
- BLS OEWS FAQ: a percentile wage is a boundary. The median (50th percentile) separates the highest-paid 50% from the lowest-paid 50% of workers in the occupation. OEWS publishes percentile wages, not a starting salary. BLS OEWS, May 2025
- BLS OEWS, May 2025, hourly wage percentiles for First-Line Supervisors of Gambling Services Workers: 10th percentile $19.90, 25th percentile $24.68, 75th percentile $36.43, 90th percentile $40.75. BLS OEWS, May 2025
- BLS OEWS, May 2025: about 26,010 people were employed as First-Line Supervisors of Gambling Services Workers in the US (wage and salary jobs, not counting self-employed workers). BLS OEWS, May 2025
- BLS OEWS FAQ: OEWS covers part-time and full-time workers paid a wage or salary. It does not cover the self-employed, owners and partners in unincorporated firms, household workers or unpaid family workers. OEWS wages do not include nonproduction bonuses or employer costs of benefits such as health insurance or retirement contributions. BLS OEWS, May 2025
- Median annual wage for First-Line Supervisors of Gambling Services Workers in every state with published data, May 2025 (table on this page). BLS OEWS, May 2025
- BLS OEWS, May 2025, states with the most First-Line Supervisors of Gambling Services Workers jobs: Nevada 5,590; California 3,010; Oklahoma 1,160; Florida 1,140; New Jersey 1,120. BLS OEWS, May 2025
- BLS OEWS, May 2025, metro areas with the highest median annual wage for First-Line Supervisors of Gambling Services Workers (areas with at least 100 jobs): Seattle-Tacoma-Bellevue, WA $80,920; San Diego-Chula Vista-Carlsbad, CA $75,930; Sacramento-Roseville-Folsom, CA $75,770; Denver-Aurora-Centennial, CO $73,800; Phoenix-Mesa-Chandler, AZ $72,580; San Francisco-Oakland-Fremont, CA $72,490; Chicago-Naperville-Elgin, IL-IN $68,260; Fresno, CA $68,010. BLS OEWS, May 2025
- BLS OEWS, May 2025, metro areas with the most First-Line Supervisors of Gambling Services Workers jobs: Las Vegas-Henderson-North Las Vegas, NV 4,760 (median $67,320); Atlantic City-Hammonton, NJ 1,080 (median $64,210); Riverside-San Bernardino-Ontario, CA 750 (median $67,000); Gulfport-Biloxi, MS 600 (median $57,810); Chicago-Naperville-Elgin, IL-IN 580 (median $68,260); Miami-Fort Lauderdale-West Palm Beach, FL 580 (median $64,980). BLS OEWS, May 2025
- The BLS Occupational Outlook Handbook profile "Gambling Services Workers" covers First-Line Supervisors of Gambling Services Workers together with other related occupations, so its text describes the wider group. BLS Occupational Outlook Handbook
- Occupational Outlook Handbook, How to Become One: Work Experience in a Related Occupation. BLS Occupational Outlook Handbook
- Occupational Outlook Handbook, How to Become One: Advancement. BLS Occupational Outlook Handbook
- Occupational Outlook Handbook, How to Become One: Licenses, Certifications, and Registrations. BLS Occupational Outlook Handbook
- Occupational Outlook Handbook, How to Become One: Licenses, Certifications, and Registrations. BLS Occupational Outlook Handbook
- O*NET 39-1013.00 survey of workers (30 respondents), education level they say is required: High School Diploma or the equivalent (such as a GED) 48%, Some College Courses 17%, Post-Secondary Certificate 12%, Associate's Degree or other 2-year degree 11%, Bachelor's Degree 6%, Less than a High School Diploma 6% (levels under 5% not listed). O*NET OnLine
- O*NET description of First-Line Supervisors of Gambling Services Workers. O*NET OnLine
- O*NET task list for First-Line Supervisors of Gambling Services Workers. O*NET OnLine
- O*NET 39-1013.00 sample job titles reported by workers: Casino Manager, Casino Shift Manager (CSM), Floor Supervisor, Pit Boss, Pit Supervisor, Slot Floor Person, Slot Shift Manager, Slot Shift Supervisor. O*NET OnLine
- BLS Occupational Outlook Handbook, largest employers of gambling services workers in 2025: Casino hotels 34%. BLS Occupational Outlook Handbook
- Occupational Outlook Handbook, Work Environment. BLS Occupational Outlook Handbook
- Occupational Outlook Handbook, Work Environment: Work Schedules. BLS Occupational Outlook Handbook
- Occupational Outlook Handbook, Work Environment. BLS Occupational Outlook Handbook
- Occupational Outlook Handbook, Work Environment. BLS Occupational Outlook Handbook
- BLS Employment Projections: 2.7% of First-Line Supervisors of Gambling Services Workers were self-employed in 2025. BLS Employment Projections
- BLS Employment Projections, 2025-35 annual average for First-Line Supervisors of Gambling Services Workers: 3.2% of workers leave the labor force each year and 5.6% move to a different occupation. BLS Employment Projections
- Related occupations (O*NET) with BLS pay, growth and entry education. O*NET OnLine
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. CareerFacts has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.