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Medical receptionist: pay, job outlook and how to become one
- $35,930lowest 10% earn less
- $38,57025th percentile
- $45,930median
- $50,58075th percentile
- $60,530top 10% earn more
Medical Secretaries and Administrative Assistants, the BLS group that includes the medical receptionist job, earned a median of $45,930 a year in May 2025[1]. Employment is projected to grow 4.8% from 2025 to 2035[2].
- Job growth, 2025–35
- +4.8%[2]
- Openings per year
- 89,200[5]
- Typical entry education
- High school diploma or equivalent[6]
How much do medical receptionists make?
The median wage for Medical Secretaries and Administrative Assistants was $45,930 a year, or $22.08 an hour, in May 2025[1]. Half of workers earned more and half earned less[1]. The median for all US occupations was $50,980[4]. The average (mean) was $46,800 a year, or $22.50 an hour[7].
The lowest-paid 10% earned less than $35,930 a year, and the highest-paid 10% earned more than $60,530[3]. Hourly, those two lines were $17.27 and $29.10[8].
| Percentile | Annual wage | Hourly wage |
|---|---|---|
| 10th[3][8] | $35,930 | $17.27 |
| 25th[3][8] | $38,570 | $18.54 |
| Median[1] | $45,930 | $22.08 |
| 75th[3][8] | $50,580 | $24.32 |
| 90th[3][8] | $60,530 | $29.10 |
A percentile is a boundary. BLS publishes percentile wages, not a starting salary[9]. These figures cover wage and salary workers. They leave out the self-employed, nonproduction bonuses and the cost of benefits[10]. About 961,610 people held these jobs in May 2025[11].
Pay by state and city
Washington had the highest state median at $58,100, followed by California at $54,490 and Massachusetts at $50,290[12]. Mississippi was last in the list at $36,290[12].
Among metro areas, San Jose-Sunnyvale-Santa Clara, CA came first at $69,350, then Napa, CA at $61,830[13]. San Francisco-Oakland-Fremont, CA followed at $61,330[13].
California had the most jobs with 115,050, then Florida with 96,000 and Texas with 78,740[14]. Among metros, New York-Newark-Jersey City had the most jobs at 52,640, followed by Los Angeles-Long Beach-Anaheim at 40,380[15].
Show median pay in 50 states and DC
| State | Median per year | Jobs |
|---|---|---|
| Washington[12] | $58,100 | 10,960 |
| California | $54,490 | 115,050 |
| Massachusetts | $50,290 | 22,210 |
| Oregon | $50,130 | 16,840 |
| Minnesota | $50,030 | 16,860 |
| Hawaii | $49,920 | 2,160 |
| District of Columbia | $49,180 | 1,930 |
| New Jersey | $48,660 | 20,980 |
| Connecticut | $48,500 | 6,480 |
| New Hampshire | $48,410 | 3,680 |
| Wisconsin | $48,380 | 7,760 |
| Vermont | $48,200 | 2,390 |
| Alaska | $47,870 | 2,520 |
| Maryland | $47,850 | 17,290 |
| New York | $47,710 | 57,720 |
| Maine | $46,990 | 4,610 |
| Nevada | $46,990 | 7,030 |
| Colorado | $46,920 | 11,560 |
| Rhode Island | $46,860 | 2,350 |
| Illinois | $46,670 | 27,560 |
| Virginia | $46,180 | 27,600 |
| Nebraska | $46,100 | 4,110 |
| Arizona | $45,820 | 18,090 |
| South Dakota | $45,810 | 80 |
| North Dakota | $45,390 | 1,120 |
| Pennsylvania | $44,930 | 27,600 |
| Idaho | $44,920 | 5,120 |
| Delaware | $44,500 | 4,510 |
| Wyoming | $44,430 | 1,110 |
| Utah | $44,330 | 5,260 |
| Ohio | $44,280 | 29,110 |
| New Mexico | $44,230 | 4,590 |
| North Carolina | $44,190 | 56,840 |
| Indiana | $44,060 | 21,180 |
| Missouri | $43,980 | 12,260 |
| Montana | $43,740 | 4,410 |
| Georgia | $43,160 | 39,380 |
| Kansas | $43,020 | 6,470 |
| Texas | $42,910 | 78,740 |
| Florida | $41,730 | 96,000 |
| Michigan | $41,100 | 27,960 |
| Iowa | $40,980 | 10,560 |
| South Carolina | $40,170 | 15,630 |
| Tennessee | $39,940 | 41,810 |
| Kentucky | $38,750 | 26,430 |
| West Virginia | $38,430 | 1,550 |
| Oklahoma | $38,330 | 8,430 |
| Arkansas | $37,000 | 2,190 |
| Alabama | $36,930 | 16,580 |
| Louisiana | $36,930 | 2,970 |
| Mississippi | $36,290 | n/a |
How to become a medical receptionist
BLS says the typical entry path starts with a high school diploma or equivalent. No related work experience is needed, and the job comes with moderate-term on-the-job training[6]. The BLS handbook profile covers a wider group of secretary and administrative assistant jobs, so the details below describe that group[16].
- First: finish high school. A bachelor's degree is typically not required[6][17].
- Next: get comfortable with word processing and spreadsheet programs, which is what typically qualifies people for entry-level positions[18].
- Then: learn on the job. Skills are typically picked up over a few weeks, and medical workers may train for several months to learn the field's terminology[19].
Some community colleges and technical schools offer courses in industry terminology and office procedures[20]. In an O*NET survey of 26 workers, 48% said a high school diploma or equivalent was the education required, 26% said an associate's degree and 20% said a postsecondary certificate[21]. A survey this small gives only a rough picture.
What medical receptionists and secretaries do
These workers do office work that draws on medical terminology and on hospital, clinic or lab procedures[22]. Typical tasks include:
- Answering phones and directing calls to the right staff[23].
- Scheduling and confirming patient appointments, surgeries and consultations[23].
- Completing insurance and other claim forms[23].
- Greeting visitors and sending them to the right person[23].
- Keeping medical records and files, and sending records by mail, email or fax[23].
- Interviewing patients to fill in intake or insurance forms[23].
- Handling bookkeeping such as bills and financial records[23].
The BLS handbook says organizational, writing and interpersonal skills matter[24][25][26].
Where they work
The handbook profile for the wider group says these workers are found in nearly every industry[27]. Healthcare and social assistance was the largest employer group at 32%[28]. Most work in offices, and some administrative assistants work from home as virtual assistants[29]. Most work full time[30]. Only 0.2% of medical secretaries and administrative assistants were self-employed in 2025[31].
Job outlook
BLS projects employment to grow 4.8% from 2025 to 2035, from about 979,000 to 1,026,100 jobs[2]. Employment in all occupations is projected to grow 3.5% over the same years[32]. BLS notes that growing use of technology, including AI tools, lets these workers do tasks more efficiently, which lowers their share of employment[33].
About 89,200 openings a year are projected[5]. Openings include jobs left by people who retire or switch occupations, not only new jobs[5]. Each year, 3.9% of workers leave the labor force and 4.5% move to a different occupation[34].
Is it a good fit?
The facts show a job with a low entry bar. It needs a high school diploma and training measured in weeks to months[6][19]. Median pay was below the all-occupation median[1][4]. Employment is projected to grow a little faster than average, with many openings each year[2][32][5]. State medians run from $36,290 to $58,100, so location matters[12].
Frequently asked questions
- How much does a medical receptionist make an hour?
- For Medical Secretaries and Administrative Assistants, the median was $22.08 an hour in May 2025[1]. The lowest-paid 10% earned less than $17.27 and the highest-paid 10% earned more than $29.10[8].
- What education do you need to be a medical receptionist?
- BLS lists a high school diploma or equivalent as the typical entry education[6].
- How long does it take to become a medical secretary?
- For the wider group, BLS says skills are typically learned in a few weeks on the job, and medical workers may train for several months[19].
Facts and sources
- BLS OEWS, May 2025: the median wage for Medical Secretaries and Administrative Assistants in the US was $45,930 per year and $22.08 per hour. Half of workers earned more and half earned less. BLS OEWS, May 2025
- BLS Employment Projections: employment of Medical Secretaries and Administrative Assistants is projected to grow 4.8% from 2025 to 2035, from about 979,000 to 1,026,100 jobs (a change of +47,100). These counts include self-employed workers. BLS Employment Projections
- BLS OEWS, May 2025, annual wage percentiles for Medical Secretaries and Administrative Assistants: 10th percentile $35,930, 25th percentile $38,570, 75th percentile $50,580, 90th percentile $60,530. The 10th percentile means 10% of workers earned less. BLS OEWS, May 2025
- BLS OEWS, May 2025: the median annual wage for all occupations in the US was $50,980. BLS OEWS, May 2025
- BLS Employment Projections: about 89,200 openings for Medical Secretaries and Administrative Assistants are projected each year, on average, from 2025 to 2035. Openings include jobs that open when workers retire or move to other occupations, not only new jobs. BLS Employment Projections
- BLS Employment Projections, typical path into Medical Secretaries and Administrative Assistants: education needed for entry: High school diploma or equivalent; work experience in a related occupation: None; typical on-the-job training: Moderate-term on-the-job training. BLS Employment Projections
- BLS OEWS, May 2025: the mean (average) wage for Medical Secretaries and Administrative Assistants was $46,800 per year and $22.50 per hour. BLS OEWS, May 2025
- BLS OEWS, May 2025, hourly wage percentiles for Medical Secretaries and Administrative Assistants: 10th percentile $17.27, 25th percentile $18.54, 75th percentile $24.32, 90th percentile $29.10. BLS OEWS, May 2025
- BLS OEWS FAQ: a percentile wage is a boundary. The median (50th percentile) separates the highest-paid 50% from the lowest-paid 50% of workers in the occupation. OEWS publishes percentile wages, not a starting salary. BLS OEWS, May 2025
- BLS OEWS FAQ: OEWS covers part-time and full-time workers paid a wage or salary. It does not cover the self-employed, owners and partners in unincorporated firms, household workers or unpaid family workers. OEWS wages do not include nonproduction bonuses or employer costs of benefits such as health insurance or retirement contributions. BLS OEWS, May 2025
- BLS OEWS, May 2025: about 961,610 people were employed as Medical Secretaries and Administrative Assistants in the US (wage and salary jobs, not counting self-employed workers). BLS OEWS, May 2025
- Median annual wage for Medical Secretaries and Administrative Assistants in every state with published data, May 2025 (table on this page). BLS OEWS, May 2025
- BLS OEWS, May 2025, metro areas with the highest median annual wage for Medical Secretaries and Administrative Assistants (areas with at least 100 jobs): San Jose-Sunnyvale-Santa Clara, CA $69,350; Napa, CA $61,830; San Francisco-Oakland-Fremont, CA $61,330; Vallejo, CA $61,220; Seattle-Tacoma-Bellevue, WA $60,350; Santa Rosa-Petaluma, CA $60,240; Sacramento-Roseville-Folsom, CA $57,730; Bellingham, WA $55,670. BLS OEWS, May 2025
- BLS OEWS, May 2025, states with the most Medical Secretaries and Administrative Assistants jobs: California 115,050; Florida 96,000; Texas 78,740; New York 57,720; North Carolina 56,840. BLS OEWS, May 2025
- BLS OEWS, May 2025, metro areas with the most Medical Secretaries and Administrative Assistants jobs: New York-Newark-Jersey City, NY-NJ 52,640 (median $49,230); Los Angeles-Long Beach-Anaheim, CA 40,380 (median $51,410); Miami-Fort Lauderdale-West Palm Beach, FL 27,020 (median $45,060); Atlanta-Sandy Springs-Roswell, GA 22,590 (median $46,370); Dallas-Fort Worth-Arlington, TX 21,700 (median $45,630); Houston-Pasadena-The Woodlands, TX 20,220 (median $44,210). BLS OEWS, May 2025
- The BLS Occupational Outlook Handbook profile "Secretaries and Administrative Assistants" covers Medical Secretaries and Administrative Assistants together with other related occupations, so its text describes the wider group. BLS Occupational Outlook Handbook
- Occupational Outlook Handbook, How to Become One: Education. BLS Occupational Outlook Handbook
- Occupational Outlook Handbook, How to Become One. BLS Occupational Outlook Handbook
- Occupational Outlook Handbook, How to Become One: Training. BLS Occupational Outlook Handbook
- Occupational Outlook Handbook, How to Become One: Education. BLS Occupational Outlook Handbook
- O*NET 43-6013.00 survey of workers (26 respondents), education level they say is required: High School Diploma or the equivalent (such as a GED) 48%, Associate's Degree or other 2-year degree 26%, Post-Secondary Certificate 20%, Less than a High School Diploma 5% (levels under 5% not listed). O*NET OnLine
- O*NET description of Medical Secretaries and Administrative Assistants. O*NET OnLine
- O*NET task list for Medical Secretaries and Administrative Assistants. O*NET OnLine
- Occupational Outlook Handbook, How to Become One: Important Qualities. BLS Occupational Outlook Handbook
- Occupational Outlook Handbook, How to Become One: Important Qualities. BLS Occupational Outlook Handbook
- Occupational Outlook Handbook, How to Become One: Important Qualities. BLS Occupational Outlook Handbook
- Occupational Outlook Handbook, Work Environment. BLS Occupational Outlook Handbook
- BLS Occupational Outlook Handbook, largest employers of secretaries and administrative assistants in 2025: Healthcare and social assistance 32%. BLS Occupational Outlook Handbook
- Occupational Outlook Handbook, Work Environment. BLS Occupational Outlook Handbook
- Occupational Outlook Handbook, Work Environment: Work Schedules. BLS Occupational Outlook Handbook
- BLS Employment Projections: 0.2% of Medical Secretaries and Administrative Assistants were self-employed in 2025. BLS Employment Projections
- BLS Employment Projections: employment in all occupations is projected to grow 3.5% from 2025 to 2035. BLS Employment Projections
- BLS Employment Projections, factor affecting employment of Medical Secretaries and Administrative Assistants: Productivity change - share decreases as the increasing use of technology, including artificial intelligence (AI) tools, allows medical secretaries and administrative assistants to perform tasks more efficiently. BLS Employment Projections
- BLS Employment Projections, 2025-35 annual average for Medical Secretaries and Administrative Assistants: 3.9% of workers leave the labor force each year and 4.5% move to a different occupation. BLS Employment Projections
- Related occupations (O*NET) with BLS pay, growth and entry education. O*NET OnLine
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. CareerFacts has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.